Personal touch beats automation in appointment reminders - Related Stories - ANA SmartBrief
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Personal touch beats automation in appointment reminders - Related Stories - ANA SmartBrief
Picking up the phone was more effective than sending automated reminders in preventing missed hospital appointments, a study in the Journal of Telemedicine and Telecare found. Researchers noted a 39% decline in missed appointments when reminders are sent through manual phone calls compared with 29%…
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Tags: Healthcare, Hospital, Hospitals, Preventing
Most Recently Shared on September 28, 2011 at 9:43 pm By:
Personal touch beats automation in appointment reminders http://t.co/tQmV6ESA
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