New Book Describes UCLA Health System's Journey to Operational Excellence

Links shared publicly online about this topic.

269
total visits

New Book Describes UCLA Health System's Journey to Operational Excellence

The UCLA Health System has become highly respected throughout the world for its innovative, top-tier patient care. Now, best-selling author Joseph Michelli shines a spotlight on the organizational strategies that have made UCLA the envy of the health care industry. In his new book, "Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience From UCLA Health System" (McGraw-Hill, 2011), Michelli uses the leadership principles developed at UCLA to offe

View full resource at newswise.com

Tags: Healthcare, Patient Care, Healthy Living, News

Most Recently Shared on May 24, 2011 at 3:52 pm By:

Thom Canalichio

#health news: New Book Describes UCLA Health System's Journey to Operational Excellence: The UCLA Health System ... http://bit.ly/mKoob9

11 months ago...

Retweet

Favorite

New Book Describes UCLA Health System's Journey to Operational Excellence

newswise.com — “The UCLA Health System has become highly respected throughout the world for its innovative, top-tier patient care. Now, best-selling author Joseph Michelli shines a spotlight on the organizational strategies that have made UCLA the envy of the health care industry. In his new book, "Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience From UCLA Health System" (McGraw-Hill, 2011), Michelli uses the leadership principles developed at UCLA to offe” View full resource at newswise.com