Dr. Votava is a registered professional nurse and has a PhD in health economics and nursing from the University of Rochester in Rochester, New York. She completed a pre-doctoral fellowship in community and preventive medicine at the University of Rochester and a post-doctoral fellowship at Harvard Medical School. Prior to starting GOODCARE.com, Dr. Votava worked as the director of clinical specialties and education at Visiting Nurse Service of Rochester and Monroe County, Inc. With her in-depth experience as a nurse practitioner and healthcare administrator, Dr. Votava is an expert in healthcare reimbursement and outcomes, including those related to Medicare, Medicaid and long-term care. A major focus of Dr. Votava’s research is healthcare costs and outcomes for people during their retirement years, and she has been published widely and spoken frequently on these topics. Together with other healthcare experts in their respective fields, Dr. Votava and her staff work to develop customized solutions to clients’ questions and solve their healthcare puzzles. In order to help more people get the information they need about planning and paying for healthcare, in 2004 Votava created GOODCARE.com ®, an online source for information, resources and free tools.