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Written by the OrganizedWisdom Team with as the reviewer. All original content is supervised by the The OrganizedWisdom Medical Review Team

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In April 1993, Britt Harwe, of Wethersfield, Connecticut, was in a good place in her life. She was 26 years old and married to a wonderful guy, and they had a daughter, Caitlin, who was just about to turn 2. She had a job she loved, too. As a customer-service representative at an insurance agency, she'd spend long hours with a phone cradled between her neck and shoulder. So when she woke up one morning with an extremely painful stiff neck, she wasn't surprised -- just a little concerned. "I wanted to get it taken care of right away because I didn't know if I'd be able to work or take care of my daughter," she says.

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